Start a Return Protocol 🛠️
Did your gear arrive with a glitch? Whether it’s a manufacturing error, a damaged print, or we accidentally sent you a Biology shirt when you’re clearly a Physics person—we’re here to debug the situation.
Please Note: Per our policy, BrainSpark Apparel gear is typically non-returnable. This form is specifically for damaged, defective, or incorrect items reported within 30 days of purchase.
Step 1: Prepare Your Data
To help our humans process your request at warp speed, please ensure you have:
Your Order Number (found in your confirmation email).
Clear photos of the defect or the incorrect item received.
A brief description of what went wrong.
Step 2: The Return Form
Please fill out the fields below. Our support team will analyze the telemetry and get back to you within 1-2 business days.